Privacy policy

This privacy policy sets out how ‘Les Hiboux’ uses and protects any information that you give ‘Les Hiboux’ when you use this website.

Updated 20 January 2019.

‘Les Hiboux’ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

‘Les Hiboux’ does not sell personal information to third parties. We will never disclose your information to anyone.

What we collect

We may collect the following information:

  • Name.
  • Contact information including email address.
  • Demographic information such as postcode.

What we do with the information we gather

We require this information to understand your holiday needs and provide you with a better service, and in-particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • From time to time, we may use your information to contact you for special offer purposes. We would only contact you by email.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

As is common practice with almost all professional websites, this site uses cookies – tiny files that are downloaded to your computer – to improve your experience. This section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

If you’re unsure of anything, it’s usually safer to leave cookies enabled in case it does affect any of the features you use on our site.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties.

Your rights

Individuals whose personal information we hold may be entitled to access their personal information, or to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format. Any such request should be submitted in writing to: info@leshiboux.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact us.

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office on 030 3123 1113 or via email at https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

How to contact us

Please contact us via the details opposite.

 

Contact Details

Tim & Ellen Weir
L’Hibou
4 Rue des Marronniers
Crezieres
79110 Chef Boutonne
Deux Sevres
France

Tel: 00 33 549 07 70 64
Mob: 00 33 616 06 62 91

Email: info@leshiboux.com

SIRET No: 454 031 006 00017

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